T e s t W o r k s
S o f t w a r e I n s t a l l a t i o n L i s t ( S I L )
M o n t h l y U s e r s ' M e m o
30 November 1998
This Software Installation List (SIL) Monthly Users' Memo is sent to all
current and prospective TestWorks(tm) users worldwide near the end of the
month. It contains information about current releases of our product line,
about new versions that you can download or request, technical improvements to
the product line, and other matters of immediate concern to TestWorks users.
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Contents:
1. Technical Point Of Contact
2. QW'99 Call For Participation
3. New Training Schedule
4. QWE'98 Conference CD-ROM
5. TestWorks Product Changes, Updates
6. New PowerPoint Presentations for RTT, WebSite Validation
7. Recapturing Maintenance Coverage, Obtaining Updates
8. TestWorks Contact Information
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1. Technical Point Of Contact (TPOC)
Our records show _you_ as the person acting as the Technical Point Of
Contact (TPOC) for TestWorks information for your organization. If that's
correct there's nothing to be done; you'll continue to receive this memo by
email.
The TPOC is the main person in charge of receiving information about all
TestWorks products at your installation. This person might be your
system-admin or the TPOC might best be the test lead. There can be several
TPOC's for a TestWorks installation.
Please email all changes, corrections, and additions to users@soft.com.
Please include your CID number in your email.
2. QW'99 Call for Papers and Participation
Note that the final date for title/abstract submissions for the 12th
International Software Quality Week 1999 (QW'99) is 18 December 1998.
The QW'99 Conference theme is "Facing the Future" and we are particularly
interested in papers that look beyond the Y2K and EURO work toward the
2000's and what that decade will bring to software quality processes and
tools.
Mark your calendars:
San Francisco Bay Area, California -- 24-28 May 1999
Send abstracts and proposals including complete contact information to:
Ms. Rita Bral
Quality Week '99 Director
Software Research Institute
1663 Mission Street, Suite 400
San Francisco, CA 94103 USA
Conference Website:
<http://www.soft.com/QualWeek/QW99>
3. Training Classes at SR/HQ
TestWorks training seats are available on a first-come-first-served basis
at SR's Headquarters here in San Francisco. Training seats cost
$250/person/day and space is limited.
Complete details are on the WebSite at:
<http://www.soft.com/Training/index.html>.
Each training day in the week is a free-standing self-contained training
unit. The material is arranged so that 2-day and 3-day combinations also
work to provide in-depth coverage as shown below.
********* ********* ********* ********* *********
Monday Tuesday Wednesday Thursday Friday
********* ********* ********* ********* *********
Windows Windows WebSite UNIX UNIX
Coverage Regression Testing Regression Coverage
2-Day Combinations:
<------------------------>
TestWorks for Windows
<------------------------>
Windows WebSite Regression
<------------------------>
UNIX WebSite Regression
<------------------------>
TestWorks for UNIX
<---------------------------------------->
TestWorks for GUI & WebSites on Windows
<---------------------------------------->
TestWorks for WebSites on Windows and UNIX
<---------------------------------------->
TestWorks for GUI & WebSites on UNIX
Complete information from training@soft.com.
4. QWE'98 CD-ROM Available
Although we are sold out of copies of the Tutorial Notes and the Conference
Proceedings for the highly successful QWE'98 we do have copies of the
Conference CD-ROM available at $50.
The CD-ROM contains the complete set of VGs and all of the technical papers
and supporting material used by the QWE'98 speakers. The CD-ROM has over
1250 pages of material.
To obtain a copy send Email to qw@soft.com or use the Quality Week WebSite
to order copies:
<http:www.soft.com/QualWeek/proceedings.request.html>
5. Product Changes/Updates
Major product releases and upgrades are noted in the "What's New" section
of our Website. Here is a summary of recent changes:
o TCAT/C-C++ for Windows has been upgraded to provide support for
MicroSoft Visual C++ Ver. 6. TCAT/C-C++ now supports both Ver. 5 and
Ver. 6 (there are two separate downloads depending on which compiler
you use because the installations are slightly different depending on
the compiler).
o TCAT for Java has been upgraded to be better integrated with
Microsoft's Visual Java J++ Ver. 6.
o The license software for all of the Windows Products (CAPBAK, SMARTS,
TCAT/C-C++ and TCAT for Java) has been reorganized to make management
of the keys simpler. All of the keys for any combination of
TestWorks products can now reside in a single directory.
o Regular public product training weeks are now set for:
7-11 December 1998
15-19 February 1999
12-16 April 1999
For complete details including day-by-day course descriptions please
check the website pages at:
<http://www.soft.com/Training/index.html>
6. New PowerPoint Presentations for RTT, WebSite Validation
We have available two new PowerPoint presentations that describe two
important new thrusts for TestWorks development:
o Remote Testing Technology (RTT). This powerful new collection of
tools and associated technques offers developers the means to
mechanize collection of user behvaiour information prior to product
release. The RTT PowerPoint presentation shows the structure of the
RTT offering and outlines many of the details of how RTT works.
o WebSite Validation. This PowerPoint presentation gives an overview
of the new CAPBAK/Web facility that will form the basis for
TestWorks/Web based validation of websites, with particular emphasis
on E-commerce applications.
To obtain a copy please send Email to sales@soft.com and ask for either the
RTT or the WebSite PPT file.
7. Recapturing Maintenance Coverage, Obtaining Updates
Times change and projects finish, and sometimes TestWorks products fall out
of use until the next project. Many times it's inevitable that continuous
maintenance support lapses.
But TestWorks is always changing and when your next project starts you'll
want to make sure you begin with the latest versions of the products.
Our offer to existing TestWorks sites or users who have been out of
maintenance for a year or more is to "recapture" maintenance for only 15%
(compared with our standard 20% annual maintenance fee). We'll re-start
your maintenance and support and ship your keys to the latest TestWorks
products right after we take care of the administrative details.
Contact sales@soft.com for details and be sure to include your CID number
so we can confirm your product licenses and compute your specific
maintenance recapture fee.
8. Continuing Items
Here are some continuing items from prior SIL memos that we think you
should be kept aware of:
o Software Incident Report If you are having TestWorks Product trouble
of any kind, our WebSite includes a comprehensive Software Incident
Report that can be used to report any problem or suggestion about any
TestWorks product. We record incidents in our internal defect
tracker and then issue you a ``ticket number'' (our internal tracking
number) so that you can keep tabs on the progress of the resolution
of your problem. See:
<http://www.soft.com/Support/incident.html>
o Maintenance/Support Fees Increased Due to increased costs and
generally in keeping with industry practice, TestWorks
support/maintenance fees are being increased to +20% of the license
fee per year, effective 1 July 1997.
o TTN-Online Subscriptions If you are not already subscribing, all you
have to do is send email with the word "subscribe" in the body of the
message to ttn@soft.com to join the ~5,500+ readers of our TTN-Online
monthly newsletter. To subscribe from the WebSite go to:
<http://www.soft.com/News/TTN-Online/subscribe.html>
9. TestWorks Contact Information
Software Research, Inc.
1663 Mission Street, Suite 400
San Francisco, CA 94103 USA
Phone: +1 (415) 861-2800
Toll Free: +1 (800) 942-SOFT (USA Only)
FAX: +1 (415) 861-9801
Email: users@soft.com
WWW: <http://www.soft.com>